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CMS Authors: Neil McNulty, Ben Bradley, Janakiram MSV, Jason Bloomberg, Mehdi Daoudi

Related Topics: RIA Developer's Journal, CMS Journal, SOA & WOA Magazine, AJAX World RIA Conference

RIA & Ajax: Article

Reporting Portals - Creating the No-Pain, All-Gain Customer Experience

SS&C Technologies' Tatiana Nasser Rafique to Present at SYS-CON's AJAXWorld RIA Conference & Expo

As any successful marketer knows, understanding customer needs and designing an experience tailored to those needs contributes to the overall success of the product. Whether the portal is private, such as an intranet-based reporting tool, or public, such as an enterprise application delivering time-sensitive data over the web, user experience needs will be similar. Recognizing these needs and incorporating them into the portal design will give users reasons to want to shop with confidence.

Using the analogy of a retail giant, this session will provide some guidelines for creating a rich User Interface for reporting portals, providing a no-pain, all-gain customer experience.

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Speaker Bio: Tatiana Nasser Rafique manages software development of the SS&C Technologies Pages application, an enterprise reporting portal supporting the creation of client reports integrating data, rich text, and graphics in multiple presentation formats. Her projects have included developing reusable UI components, standards, and tools to enhance the web user experience.

More Stories By RIA News Desk

Ever since Google popularized a smarter, more responsive and interactive Web experience by using AJAX (Asynchronous JavaScript + XML) for its Google Maps & Gmail applications, SYS-CON's RIA News Desk has been covering every aspect of Rich Internet Applications and those creating and deploying them. If you have breaking RIA news, please send it to RIA@sys-con.com to share your product and company news coverage with AJAXWorld readers.

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